Workday Consulting & Support
Our focus?
Your Workday.
A&C Consulting is a specialist Workday partner. We configure, integrate and support your tenant so the people who depend on it can get on with their work.
Services
Functional and technical support.
We handle configuration and business-process work alongside integrations and tenant engineering, so you don't need two vendors.
Functional support
Configuration, business-process design and ongoing changes across the HCM suite.
- Core HCM, Absence and Time Tracking
- Payroll, Benefits and Compensation
- Recruiting, Talent and Learning
- Reporting and release management
Technical support
Integrations, data work and tenant engineering that connect Workday to your other systems.
- Studio, EIB and Core Connectors
- SOAP and REST API integrations
- PECI, Azure AD and Active Directory
- Data migration and tenant management
Management support
Program governance and coordination that keep Workday work on track and visible to stakeholders.
- Roadmap and release planning
- Vendor and stakeholder coordination
- Change management and adoption
- Steering committee reporting
Where you are
However far along you are with Workday.
Already live on Workday
Day-to-day support, optimisation and release management for teams already running Workday in production.
Ongoing support
Implementing or switching
Configuration, integration build and data migration for new deployments or moves from another system.
Start a projectHow support works
Three tiers of support.
Requests move from first response through to deep technical work inside the same team.
L1 — Front line
First response
- Ticket intake and categorisation
- Known-issue resolution
- User access and how-to questions
- SLA tracking and routing
L2 — Configuration
Functional resolution
- Business-process changes
- Calculated fields and reports
- Security and condition rules
- Module configuration fixes
L3 — Engineering
Technical and integration
- Integration debugging and rebuilds
- Studio and EIB development
- API and middleware issues
- Root-cause analysis and release impact
What We Cover
Modules and technical areas.
Functional modules
HCM suite
Technical areas
integration & cloud
Industries
Industries we work in.
Why Us
Why teams work with us.
We pair functional consultants with integration engineers, so each request goes to someone who can finish it.
One team, both skill sets
Functional and technical work without handing tickets between vendors.
Workday-certified
Across the major modules.
Clear response times
Agreed up front, tracked against SLAs.
Release-ready
We prepare for each Workday release in advance.
Flexible engagement
Project, retainer or on-demand support.
Direct access
You work with the consultants, not a ticket queue.
Let's start something together.
Tell us where Workday is slowing you down. Send us the details and we'll come back with how we'd approach it.
Email us